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Privacy policy

WHY HAVE A PRIVACY POLICY?

We attach great importance to respecting the personal data of our beneficiaries. We undertake to treat it with the utmost care and to ensure the highest level of protection in accordance with Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter «GDPR») and the «Law on the protection of individuals with regard to the processing of personal data» of 30/07/2018.

This privacy policy concerns the processing of personal data provided to Aide & soins à domicile Hainaut Oriental (hereinafter « ASD Eastern Hainaut») via the contact and job application forms on the website.

It provides information on:

  • The reasons for collecting your personal data.
  • How we use your personal data.
  • Your rights regarding your personal data and how to exercise them.

WHO IS RESPONSIBLE FOR PROCESSING?

The data controller is ASD Eastern Hainaut whose registered office is located at Rue du Douaire 40, 6150 Anderlues, and registered with the Central Business Register under number 0465077485.

WHY DO WE COLLECT YOUR PERSONAL DATA?

This data is collected when you visit the website, when you fill in our contact form, when you contact us by email or when you respond to a job offer.

You are never obliged to submit the contact form, contact us by e-mail or apply via the website.

Personal data may be processed for the following purposes:

  • Enable the user to contact us.
  • Enable the provision of our services by contacting you if you so wish via the request form (emails, telephone calls, post).
  • Enabling the improvement of our services through the completion of satisfaction surveys.
  • Enable the user to apply online.

WHAT ARE THE LEGAL BASES FOR PROCESSING?

The legal basis for processing is the consent (Art. 6 a of the GDPR) which you express unequivocally by clicking on the GDPR consent button and then «send».

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

Personal data collected via the online form is processed solely by ASD Hainaut Oriental staff. It is never shared with anyone else.

DO WE USE YOUR PERSONAL DATA IN ANY OTHER WAY?

No, we do not transfer or sell your information to any other organisation or company.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal data is retained for a period of time that complies with legal provisions or with the purposes for which it was collected.

WHAT ARE YOUR RIGHTS?

We wish to inform you as clearly as possible about your rights regarding your personal data.

Right of access

You can access all of the following information concerning:

  • The categories of personal data we collect about you.
  • The reasons why we use them.
  • The categories of persons to whom your personal data have been or will be disclosed.
  • The retention period for your personal data.

The right to rectification

You may request that we correct and/or update your personal data.

The right to erasure (right to be forgotten)

You may also contact us at any time to request that we delete the personal data we process about you, provided that it is no longer necessary for the purposes for which it was collected or processed.

The right to withdraw your consent at any time

To exercise this right, please contact our DPO (see next point).

The right to portability

This right gives you the ability to more easily control your personal data yourself, specifically:

  • To retrieve your personal data that is processed by us, for your personal use.
  • To transfer your personal data from us to another company, either by you or directly by us, provided that such direct transfer is «technically feasible».

DO YOU HAVE A QUESTION OR WOULD YOU LIKE TO EXERCISE YOUR RIGHTS?

For any questions regarding the protection of personal data, please contact our Data Protection Officer (DPO).

Vous pouvez nous contacter par les moyens suivants :
Par email à l’adresse dpo@fasd.be
Par courrier postal adressé à : Délégué à la protection des données, rue de Fernelmont 40-42, 5020 Namur

Dans le cadre d’une demande d’exercice de droit, il est important d’indiquer le droit que vous souhaitez exercer, les raisons qui motivent votre demande, et de joindre une copie recto/verso de votre carte d’identité.

VOS DONNÉES À CARACTÈRE PERSONNEL SONT-ELLES TRANSMISES À L’ÉTRANGER ?

Non, vos données à caractère personnel ne sont pas transférées en dehors de l’Espace Économique Européen.

INTRODUIRE UNE RÉCLAMATION ?

Vous estimez que nous ne protégeons pas suffisamment vos données à caractère personnel ? Nous vous invitons à nous contacter directement.

Sachez également que vous avez le droit d’introduire une réclamation auprès de l’autorité belge de protection des données :

Autorité de protection des données
Rue de la Presse, 35, 1000 Bruxelles
+32 (0)2 274 48 00 — +32 (0)2 274 48 35 — contact@apd-gba.be
https://www.autoriteprotectiondonnees.be/

MODIFICATIONS

Nous pouvons à tout moment apporter, pour différentes raisons, des corrections, des compléments ou des modifications à la présente politique de confidentialité.

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